Get to know Signum, or go straight to the platform built for your world.
Built from the data up.
Not theory. Experience.
We don't just understand complex billing data. We have spent decades living at the heart of it, across mobile telecoms and card payments, and we have watched the same problem play out in both: the data exists, the insight is in there, but clarity, guidance and proactive action are consistently missing.
Customers pay the price in confusion and disputes. Your teams pay it in wasted effort. The business pays it in lost revenue and avoidable churn. Not because anyone failed, but because nobody was looking; no realistic team can read millions of billing events by hand.
Signum was built to fix that. Two intelligent platforms, one shared mission: turn the data you already produce into confident action that grows revenue and keeps customers, consistently, auditably, at scale.
The constraint in most businesses is not information. It is timely, consistent, well evidenced decisions. That is the gap Signum closes.
Win, Manage, Grow and Renew
more customers.
Everything Signum builds is oriented around one outcome: helping your business perform better across the entire customer lifecycle, from the first conversation to the final renewal. Two platforms. The same data-first, intelligence-led foundation. Built to make your teams more capable, not to replace them.
Win
Data-backed proposals and margin protected pricing that make your case clear and provable, so you win more of the right customers, faster.
Manage
Move from reactive firefighting to proactive, data-led management, so one person can look after and engage with their entire customer base, every day.
Grow
Surface upsell and optimisation opportunities that manual processes miss, growing revenue and share of wallet through better conversations.
Renew
Make renewals straightforward, confident, proven, and trusted by your customers.
Real expertise. Real results.
Real operational change.
Built from the data up
We didn't build a platform and bolt intelligence on. We started with the data, because that's where the answers are. Every product decision reflects decades of domain experience.
Operational effortlessness
The best technology disappears into your workflow. Signum is designed to reduce the friction your teams feel every day, not just add new systems to learn.
Always evidenced
Every action, interaction and outcome tracked and auditable. For the first time, you have clear proof of the proactive service you've always promised.
Your pace, your goals
No required starting point. No automation level you have to reach. We work with you, not ahead of you.
Security you can trust
ISO 27001, ISO 9001 and Cyber Essentials accredited, with 100% UK sovereign hosting. We take the security of your data as seriously as you do.
Expert support, always
You're not buying a platform and being left to figure it out. You're working with a team who understand your sector, your data, your people and customers, and what success looks like.
Billing intelligence works wherever billing complexity exists.
Our technology is transferable to any sector with subscription or transaction based billing. The foundation is always the same, whatever the sector.
One mission. Two platforms.
Let's talk about yours.
Whether your world is mobile telecoms or card payments, we'd be glad to show you what Signum Intelligence can do. With real data, at your pace, no obligation.
One platform. Every team. One view.
Signum Connect monitors the billing every day and flags the customers who need attention. Your teams see the full breakdown of every customer in a single view.
From there it recommends the next best action and creates the tasks, comms and narrative for the customer. It answers every question you have, every day, for every account.
Your billing, integrated for you
We take your billing files and integrate them. No project, no technical lift, no disruption. Your whole base receives insight from day one.
Act before the invoice
Forecast breaches, at risk accounts and cost spikes flagged from the daily data, with the recommended action attached.
Tariff and bundle optimisation
In life or winning a new customer. Build and compare accurate and usage evidenced plans, bundles and add ons to find the best fit for every customer.
Churn and risk signals
Spot churn warnings and at risk accounts early, before the query arrives and while there is still time to act.
Reviews, ready made
Customer reviews built automatically: billing trends, usage movements, roaming, top users and key changes, all with supporting narrative.
The words, written for you
Every review, report, trend and recommendation arrives with the narrative already written, in plain English, ready to send to the customer or to brief your own team.
Role based views for every team
Every team gets a secure view of the customers it owns, and only those. Leadership sees across every team and account.
Audit trail built in
Every recommendation, message and response logged automatically. Proof of the service you promise, and your strongest renewal asset.
Daily data, turned into action.
A proactive loop runs on every in life customer, every day. Not a monthly review or a one off tariff check, but an always on cycle that ends by learning, so every outcome sharpens the next recommendation.
Analyse
Daily billing and usage data, every network
Detect
Issues, risks and opportunities, before they reach an invoice
Recommend
The best next action for every account and connection
Communicate
A clear narrative for your teams and their customers
Act
Automated tasks, actions and communications
Learn
Every outcome sharpens the next recommendation
Not another AI assistant. An enterprise mobile specialist, trained on millions of business handsets.
Ask Larissa anything, she prioritises the risks, explains what changed, recommends the next action and drafts the communication, ready for your review.
Connect is a deployed architecture built on Signum intelligence: judgement learned from analysing millions of business handsets, and from seeing the whole lifecycle from both sides. That is what keeps quality consistent as it scales.
Consistency
The same standard of judgement reaches every customer, whoever owns the account, so every team performs like your strongest.
Governance
Larissa drafts. Your people decide. Every recommendation, message and response is logged automatically, so you can evidence the service you promised.
Accuracy
Answers come from your own billing and usage records with the evidence attached, interpreted through Signum intelligence rather than a general purpose chatbot.
Relevance
Larissa learns your wording with every edit, and the areas and metrics she monitors are yours to define, account by account.
Control
Role based views mean each team sees only the customers it owns. Actions, automations and workflows are configured to match the way you operate.
Scalability
The same architecture that manages one account manages thousands, which is what makes proactive service affordable beyond the top 10%.
The value is not the automation. It is the time it hands back. Specialists stop digging through reports and start advising customers, and that is where trust, credibility and growth actually come from.
The average amount of time handed back per account manager, per month, by replacing the manual tasks Connect now does for them.
The typical wait for the reports behind a single customer answer today, before the thinking even starts.
When Connect flags an issue: from the daily data, not the invoice the customer reads on day 18.
Time saving figures reflect a controlled evaluation and will vary by base size, billing complexity and operating model.
Confident conversations, every time.
Trust, credibility and reliability.
You choose where Signum Connect sits, and who gets the value.
Signum Connect leads as your direct solution, giving your own teams one proactive view across the base.
But the same platform extends into your channel on your terms: keep it internal, extend it to selected partners, or roll it out across the whole channel, on both billing models, from one platform.
Wholesale and reseller
Partners bill, manage and own their solution. Signum Connect analyses the base they bill, so inefficiency never quietly erodes the margin they own, pricing is set on fact rather than instinct, and branded insight lands in their customers' hands.
Dealer and network billed
Where the network bills the end customer, Signum Connect gives dealers sight of a base they do not bill, protects the commission with early churn and risk signals, and surfaces renewals ahead of time.
A seamless view for the end customer
Connect also runs as a customer edition, so the businesses you serve engage with their own usage, costs and recommendations directly. You decide exactly what they see and what they can do, from a read only window on their spend through to self service actions, and the engagement stays entirely in your brand.
Intelligence fed straight into your back office
Every signal, recommendation and action inside Connect can be exposed through APIs or a direct integration, so the intelligence flows into the systems your teams already work in. Use it to trigger and enrich your own automations and workflows.
See what Signum Connect can do for you.
A live demonstration on data like yours, a controlled evaluation, or an honest conversation about your base. At your pace, no obligation.
A CPQ engine built exclusively for card payment providers.
Pricing Genie sits inside your sales workflow as a Configure, Price and Quote engine. When a rep opens a quote, it surfaces live competitive pricing data, enforces your margin floor automatically, and generates an accurate proposal in minutes. Every deal is tagged, tracked and fed back into a growing intelligence layer. No spreadsheets, no manual approvals, and no calls back to the desk.
Reps quote on the spot, safely
Your margin floor is built into the maths. Reps move at full speed and cannot price below it.
You learn what the market is asking
Competitor and cost intelligence captured in the field, without pausing the negotiation.
Complex deals priced correctly
Interchange categories mapped automatically, so the basis points inside complex structures are not left behind.
Your spreadsheets kept things stable. That stability is hiding a silent cost.
You have survived the tech shifts and the portfolio migrations. But the control you feel in the back office is not the control you have in the field.
The illusion of control
Manual spreadsheets keep operations stable but mask the silent leakage happening in the field.
Defensive discounting
When a merchant pushes back, an unsupported rep drops pricing to protect commission. The deal closes. The margin does not survive it.
The back-office black hole
Centralising approvals through spreadsheets strips away deal velocity. Vital signals go cold. Leadership is always reacting.
Hunting blind
Without live agility, your team cannot optimise complex embedded finance structures on the spot, missing the basis points that make deals worth winning.
Your manual processes are not just costing you deal velocity. They are causing your organisation to silently bleed basis points on every single negotiation happening in the field right now.
From passive compliance to active guardrails.
This is not a software upgrade. It is a fundamental shift in how your commercial organisation operates in the field.
- ✕Reps pause deal momentum to ask for manager approvals, losing the moment a merchant is ready to sign.
- ✕Compliance is validated only after the fact, leaving margin errors buried until a quarterly review.
- ✕Highly vulnerable to human mathematical error and fear-driven discounting under pressure.
- ✕Raw customer pushback and live competitor intelligence is lost to manual administration.
- ✓Total autonomy to quote on the spot in the first meeting. No approval calls. No lost momentum. No second visits.
- ✓Rigid mathematical guardrails make it physically impossible to quote below the baseline. Built in, not bolted on.
- ✓Instant field closure while surfacing live frontline bid data automatically, with zero manual intervention.
- ✓A real-time strategic listening post, capturing every competitor signal at the moment it is spoken.
The central commercial hub.
Pricing Genie captures what happens at the frontline and turns it into executive visibility, so commercial pressure becomes a lasting advantage rather than a monthly surprise.
Frontline chaos
- › Customer pushback
- › Complex portfolios
- › Fragmented channels
- › Competitor pricing
The guardrail & listening post
- › Mathematical protection
- › Live intelligence capture
- › Automated compliance
- › Zero manual entry
Strategic value
- › Optimised yield
- › Deal velocity
- › Institutional scale
- › Executive intelligence
Four executive outcomes.
The shifts that show up in the numbers, the quarter after you deploy.
Win rate
Lead with evidence, not guesswork. Know what it takes to win before you quote.
Deal cycle
Minutes to quote, not hours. Close in the first meeting, not the third.
Margin
Win at the right price every time. Guardrails make under-pricing impossible.
Pipeline IQ
Intelligence compounds with every deal. Commercial loyalty is built between deals.
Standardise commercial operations without a rip-and-replace.
Modular by design, connecting to existing CRM, billing and reporting platforms via API. Start with what matters most and scale from there.
Institutional standardisation at scale
Standardise margin restrictions safely across highly fragmented direct and indirect channels. Eliminate the over-discounting that happens when reps chase volume quotas at the expense of risk margins.
Empowering agent agility, safely
Capture unstructured competitor data during the initial consultation and distribute customised quotes on the spot, without calls back to the desk. ISOs survive on deal speed and margin protection. Pricing Genie delivers both.
Let's explore how we build your guardrails.
Reactive pricing quietly erodes your margin on every deal your team closes. Take a demonstration, an evaluation, or simply a deeper conversation, at whatever pace suits you.